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Healthcare and Health Insurance in Malaysia | Digital Nomad Exchange
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15 Expats Talk about Health Insurance and Healthcare in Malaysia

By Joshua Wood, LPC

Last updated on Mar 09, 2024

Summary: The quality of medical care in Malaysia is generally considered to be good, with many hospitals and clinics offering modern medical facilities and treatments. However, the quality of care may not be as high as in the United States. Emergency services in Malaysia are generally reliable and efficient, with ambulances available to respond to medical emergencies. To call for an ambulance, you can dial 999 or 112 from any phone.

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How are healthcare services Malaysia?

When we asked expats and global nomads about the quality of medical care in Malaysia, they replied:

"Malaysia offers a wide range of healthcare services, including primary care, specialist care, and hospital services. The public healthcare system in Malaysia is generally of good quality and is accessible to both citizens and foreign residents. Expats in Malaysia can use the public healthcare system, but they may need to pay for some services. The public healthcare system is funded by the government and is free for citizens, although there may be charges for certain services. Expats in Malaysia can access the public healthcare system by registering with a local clinic or hospital. They may also be able to access private healthcare services, which are generally of a higher quality than the public system. Expats may need to pay for private healthcare services, but they may be able to claim some of the costs back through their insurance," said one expat.

"Excellent clinics with Providers trained internationally, many with US Board certification -- especially true at private hospitals and clinics," remarked one expat in Georgetown.

What are medical services in Malaysia like?

When we asked expats and global nomads about the quality of medical care in Malaysia, they replied:

"Malaysia has a well-developed healthcare system, providing quality medical services to its citizens. The country has a network of public and private hospitals, clinics, and medical centers that offer a wide range of medical services, including general and specialist care, emergency services, and preventive health care. The government also provides subsidies for certain medical treatments, making them more affordable for citizens. Additionally, Malaysia has a number of highly trained medical professionals, including doctors, nurses, and other healthcare workers, who are dedicated to providing quality care to patients," commented one expat living in Malaysia.

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Are healthcare and health insurance expensive in Malaysia?

"Local health insurance is available to people under age 60. We have personal health insurance with a company specialising in international benefits. We pay for the procedures locally and submit electronic claims forms that are processed and pay according to US. standards. We chose this provider based on market research and an organization with which we are affiliated," mentioned one expat in Georgetown.

"Healthcare and health insurance in Malaysia can be expensive, depending on the type of coverage and services required. Private healthcare is generally more expensive than public healthcare, and health insurance premiums can vary depending on the type of coverage and the provider. Generally, health insurance premiums are higher for those who are older or have pre-existing medical conditions. Additionally, some health insurance plans may require additional fees for certain services, such as hospitalization or specialist care," commented one expat who moved to Malaysia.

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What are emergency services like in Malaysia?

When we asked about emergency services, members in Malaysia wrote:

"Emergency services in Malaysia are generally reliable and efficient. In the event of an emergency, the public can call for an ambulance by dialing the emergency hotline number, 999. The call will be answered by a trained operator who will assess the situation and dispatch an ambulance to the scene. The ambulance will be staffed with trained medical personnel who can provide medical assistance and transport the patient to the nearest hospital," said one expat living in Malaysia.

"Emergency services respond quickly. Public and private hospitals are within 5 miles, clinics within a few blocks. Quality of care is on par with global high-level expertise. Hospitals are both public and private. Call for an ambulance with emergency call numbers," mentioned one expat in Georgetown.

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Will I need to travel to see a specialist?

"In Malaysia, the cities of Kuala Lumpur, Johor Bahru, and Penang offer an impressive selection of medical specialists. The Royal Adelaide Hospital in Johor Bahru is renowned for its specialists in fields such as neurology, oncology, and orthopedic-neurosurgery, as well as its impressive neonatal intensive care unit. In Kuala Lumpur, major hospitals such as Hospital Kuala Lumpur and University Malaya Medical Centre are highly respected for their excellent facilities and skilled specialists. Penang is known for its wide network of hospitals and clinics that specialize in everything from cardiology to pediatrics, with world-class facilities like Gleneagles Medical Centre and Penang Adventist Hospital," mentioned one expat in Malaysia.

"Expats can go to local clinics and to hospitals. Typical treatment includes sprained ligaments, skin reactions, respiratory problems. Severe problems may evacuate to Kuala Lumpur. I would personally not return to US for medical OR dental care. Level of competence here for specialist treatment is trained by and participates in U.S. standards for Board Certification. Cost of treatment here is SUBSTANTIALLY LOWER than U.S," commented one expat who moved to Georgetown, Malaysia.

Are common prescription medications available in Malaysia?

"Prescriptions are available through clinics, hospitals and pharmacies. Cost are low compared to U.S. We needed an antihistamine similar to U.S. prescription formula. We took it to a local pharmacy that said they didn't carry that brand, but compared ingredients and provide a local version--no prescription needed for that one," mentioned one expat in Georgetown.

"Yes, common prescription medications are available in Malaysia. These medications are typically dispensed by pharmacies and are regulated by the Malaysian Ministry of Health. Generally, these medications are available in both generic and brand name forms. In addition, many pharmacies offer online ordering and delivery services for prescription medications," commented one expat who moved to Malaysia.

Do you have anything more to add about local medical facilities in Malaysia?

"There are private hospitals, which work better for foreigners. Quite a few around Kuala Lumpur," remarked one expat living in Kuala Lumpur.

"Medical facilities and medical care in Malaysia are of a high quality. The medical system is well established and the equipment is up-to-date. Doctors and other medical professionals in Malaysia receive quality medical training, meaning they provide excellent care to their patients. Healthcare is easily accessible, affordable and efficient even in the rural areas. Besides modern medical treatments and procedures, traditional remedies are also available at many facilities, combining the best of both worlds," said one expat living in Malaysia.

As a foreigner living in Malaysia, will I have access to public healthcare? What is it like?

"Yes, foreigners living in Malaysia have access to public healthcare. The public healthcare system in Malaysia is generally of a high quality and is affordable for most people. The government provides subsidies for medical treatments and medications, making it more accessible for those who cannot afford private healthcare. The public healthcare system is also well-equipped with modern medical technology and experienced medical professionals," wrote an expat living in Malaysia.

"No need to enroll in public health system--show up at a hospital or clinic and ask for treatment. There are public hospitals, but private (more costly) respond faster with higher levels of service. Quality of health care is very good," said an expat in Georgetown.

What have your experiences during the pandemic with the local healthcare system been like?

We asked expats in Malaysia if they have access to public healthcare in Malaysia. And, if they do have access, what is it like. They wrote...

"The pandemic has had a significant impact on the healthcare system in Malaysia. The government has implemented a range of measures to ensure the safety of patients and healthcare workers, including the introduction of telemedicine services, the provision of personal protective equipment, and the implementation of social distancing protocols. The healthcare system has also seen an increase in the number of patients seeking medical attention, leading to longer wait times and increased pressure on the system. Despite these challenges, the healthcare system in Malaysia has been able to provide quality care to those in need," said one expat.

What advice do you have for expats having a baby in Malaysia?

We asked expat moms who gave birth in Malaysia about their experiences and advice they have for other moms to be. They said:

"It is important to make sure you have a valid work visa and have all the necessary documents in order before your baby is born. It is also beneficial to familiarize yourself with the healthcare system in Malaysia and explore your options for finding a doctor, midwife, and/or doula. Additionally, many new parents find it beneficial to build a support system of both expatriates and locals who can provide assistance in navigating the tasks associated with having a baby abroad. Moreover, you may want to think about visiting your home culture and connecting with family and friends during this exciting time. Finally, enjoy the experience! Being an expat parent can be a unique and rewarding experience," explained one expat living in Malaysia.

"Go home, or find that doc in Kuala Lumpur. Singapore might also be a good option. Question your doctor about practices - caesarians and episiotomies and laying in bed while in labour and flat on your back to deliver (if you even get to the pushing part!) are the norm. Read up on breastfeeding, know what a proper latch looks like and be familiar with any issues you might encounter because you will get NO help unless it involves handing you a bottle of formula. Do not take any drugs you are given until you can get someone with an internet connection to look them up and check their safety, especially if you nurse. In sum, be as informed as you possibly can and ask questions every step of the way," said one expat in Melaka.

Are healthcare services good in Malaysia?

We asked people if they have access to good medical care in Malaysia. They wrote:

"There are six major private Medical Speciality Clinics/Hospitals in Kuching with covering from orthopedics, cancer, to heart and diabetes. Lots of private neighborhood GP's, diagnostic clinics, inexpensive dental and optometric services. There are plans for a Gerontology Training Medical School (Malaysia's population is aging), and a Tropical Medicine Research Center). Most practitioners are trained in UK, Australia, US or Japan," remarked one in Kuching.

"Malaysia's healthcare services are generally considered to be of a high quality, with the country investing heavily in its healthcare infrastructure and system. Healthcare services are largely split between private for-profit institutions and the more affordable public system. The public healthcare system provides universal coverage to all Malaysians, with a network of government-run medical facilities such as hospitals and clinics, as well as private establishments. Malaysia also boasts a long list of specialty clinics and services, including traditional health and wellness practices like herbalism and massage. Additionally, there is a comprehensive network of medical practitioners, ranging from general practitioners to specialists," explained one expat.

"We have not used medical care here, but understand through other expats who have that they have been quite satisfied. There are an abundance of healthcare facilities on Penang," said one person in Penang.

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About the Author

Joshua Wood Joshua Wood, LPC is one of the Founders of Digital Nomad Exchange and serves as Co-President of Expat Exchange. Prior to Expat Exchange and Digital Nomad Exchange, Joshua worked for NBC Cable (MSNBC and CNBC Primetime). Joshua has a BA from Syracuse and a Master's in Clinical and Counseling Psychology from Fairleigh Dickinson University. Mr. Wood is also a licensed counselor and psychotherapist.

Some of Joshua's articles include Pros and Cons of Living in Portugal, 10 Best Places to Live in Ireland and Pros and Cons of Living in Uruguay. Connect with Joshua on LinkedIn.

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