15 Expats Talk about Health Insurance and Healthcare in Mexico
Last updated on Mar 02, 2024
Summary: The quality of medical care in Mexico is generally considered to be good, although it is not as advanced as the medical care available in the United States. Emergency services are available in Mexico, and ambulances can be called by dialing 066. However, response times may be slower than in the US, and the quality of care may not be as high.
How are healthcare services Mexico?
When we asked expats and global nomads about the quality of medical care in Mexico, they replied:
"Healthcare services in Mexico are provided by both public and private institutions. The public healthcare system is known as the Mexican Social Security Institute (IMSS) and is funded by the government. It provides basic medical services to Mexican citizens and permanent residents, including preventive care, diagnosis, and treatment. The quality of public healthcare in Mexico is generally considered to be good, although there are some areas where it is lacking. Foreign residents do not have access to the public healthcare system, but they can purchase private health insurance to cover medical expenses. Expats in Mexico typically use private healthcare services, although some may opt to use the public system if they are eligible," said an expat in Mexico.
"Although I have met people having care for serious conditions, my experience has only been dental. People I know who had the same procedure done just across the border in San Diego had side effects I did not experience with my Mexican dentist," commented one expat living in Tijuana, Mexico.
" It depends on finances and age. If you're a professional moving to Mexico for business reasons, then you'll no doubt be given a private insurance plan. For those still young, private insurance is cheaper than in the USA but still ultimately unaffordable. Those working for public or private sector employers should automatically be enlisted in the IMSS which is our national system free to the user. Roughy equivalent to the UK's NHS, if you need something major it is excellent. For minor problems you may care to go private. Besides the IMSS, if you're not working you can enroll in the govenment's Seguro Popular system which is probably a bit inferior to the IMSS but again will protect you against major events. Next, I recommend paying monthly to subscribe to a private ambulance/outpatient service such as EMME. The price is reasonable and they come quickly with a fully equipped ambulance and medical team. They also have an outpatient walk-in centre open until late. Most pharmacies have an attached doctor available during work hours (sometimes morning only) and you can get a quick consultation either free or at insignificant cost - very useful if you need an antibiotic because these need a prescription now. ," wrote one expat.
What are medical services in Mexico like?
When we asked expats and global nomads about the quality of medical care in Mexico, they replied:
"Medical services in Mexico vary depending on the region. Generally, the country has a wide range of medical facilities, including public and private hospitals, clinics, and medical centers. Many of these facilities offer quality care and modern medical technology. In addition, Mexico has a number of specialized medical centers that provide specialized care for specific conditions. Mexico also has a number of medical tourism destinations, where people from other countries can receive medical care at a lower cost than in their home countries," said one expat.
"I avoid cut-and-drug as much as possible and take responsibility for the key aspects of health: eating wisely and exercising. If I don't do those things, what can anyone do for me? What I do no t like about the government health program that I joined is that doctors have the same reliance on drugs as in the US. I have not had hospital care, but friends who have report excellent care. I would like to start a movement to ban Coca Cola and other diabetes-inducing "foods." And I would like to see more attention paid to use of traditional medicinal plants, which are widely available in Mexico," remarked one expat in Coatepec.
Are healthcare and health insurance expensive in Mexico?
"Unfortunately, when I moved abroad I was hit by a taxi. I was taken to a public hospital. That experience was life changing... I had never seen the conditions that I saw there - bathrooms with no soap or tp - group recovery rooms - disorder. I immediately realized the importance of have PRIVATE health insurance, and went on a mission to find suitable insurance for my family. As we love to travel I found insurance that allows us to be covered ANYWHERE in the WORLD including the US - at a fraction of the price we were paying when living in the US. We can choose ANY HOSPITAL OR DOCTOR that we wish. The policy is in English, the office is located in Playa Del Carmen with courtesy translation service, and there is an in-claims department, finally they are partnered with an international law firm. I felt that was soooo important to myself and my expat friends, that I asked for a job selling this insurance. I have been retired for 15 years, but got into this business because it is something that I feel passionate about and know that all my expat friends need," mentioned one expat in Playa Del Carmen.
"Medicare and supplements are only of use within the US except for certain life threatening emergencies when traveling. If you have substantial financial resources and a high respect for the health services in major cities you can pay for private care. Most insurance in MX will not cover preexisting conditions and the premiums are out of reach, especially for people over 70 or so. Staying connected with doctors and hospitals in the US is the most logical thing for us, we make several trips a year to see our doctors but are prepared to pay for care here in MX as needed," commented one expat who moved to Merida, Mexico.
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What are emergency services like in Mexico?
When we asked about emergency services, members in Mexico wrote:
"We live in PV 6 months of the year in our condo there and are just a 5 minute walk from 2 private first rate hospitals, Medasist and CMQ in downtown Puerto Vallarta. You can literally walk in and be seen immediately by a doctor in Emergency. I was admitted for 2 days in 2015 for bronchitis. I had a large private room with a window, couch, large bathroom and everything was absolutely spotless and shining clean... floors etc. Nurses uniforms new and clean also. I speak Spanish so I was able to communicate with all my caregivers. The food was excellent, delicious actually. The lady at the front desk, who was also in charge of activating insurance quickly and efficiently coordinated with my insurance provider so that I was not out of pocket at all in the admission stage where they normally ask for a credit card. I was recommend insisting at this stage that the hospital contact your insurance company to take care of all costs or you will end up paying something and having to claim it back. For a 2 day stay, my bill was around $2355 USD," said an expat in Puerto Vallarta.
"Again,the best hospitals are PRIVATE - CostaMed and Hospitan. They are both located on the main highway that runs between Tulum and Cancun. In case of an emergency you simply dial "911". Of course, depending on your emergency, a patient may be brought to one of the hospitals mentioned above until stabilized and possibly moved to Cancun -where there are larger facilities and more medical equipment," commented one expat living in Playa Del Carmen, Mexico.
"I know of 3 hospitals in the area. Mexico General, Angeles Hosp. and Hospital Mexico are the ones I have heard of and I think 2 of them are public with nobody I have met telling horror stories, but I have not been to a hospital since the 80s and have not idea how one would get an ambulance. ," wrote one expat.
"I live about 10 minutes from the hospital zone which is crammed with care facilities of every kind. One of the best is the Muguerza. There are many. Care is as good as anywhere in the world. The national system has specialist hospitals such as maternity, skeletal, cardiac, etc," commented one expat who moved to Monterrey.
"Tequisquiapan has a NUMBER of private hospitals. I cannot tell you about them as I travel TO QUERETARO for my health issues. I live in Tequisquiapan, Queretaro. For an expat, myself, I found myself unfortunately over the past 2 years needing healthcare. 1. Shoulder surgery 2. I was "found" by the ONLY venomous spider in all of Mexico and 3. I fell in Costco in Queretaro slipping on water on the floor and broke my hip. I have Medicare in the USA but it does you NO GOOD in Mexico. Period. Call me jaded but i cannot see paying for 2 health insurances at the same time. I am seriously considering stopping Medicare (after 3 years here) as it is useless here and why waste $200 a month? ," said one expat.
Will I need to travel to see a specialist?
"There are many specialists in Puerto Vallarta and you can usually make an appointment within 2 days and the cost is about 500 pesos (less than $50)," said an expat in Puerto Vallarta.
Are common prescription medications available in Mexico?
"Yes, common prescription medications are available in Mexico. Many of the same medications that are available in the United States are also available in Mexico, although they may be sold under different brand names. In addition, some medications that are not available in the United States may be available in Mexico. It is important to note that some medications may require a prescription from a Mexican doctor, while others may be available over the counter," remarked one expat in Mexico.
"Common prescriptions in the US do not require prescriptions in Mexico. There is an abundance of pharmacies everywhere in Mexico. Prices can vary greatly so it pays to shop around. Similares Pharmacies only offer generic brands and offer a further discount on Mondays. In general the cost of medicine is much cheaper in Mexico. All antibiotics require a prescription. ," remarked one expat living in Playa Del Carmen.
Do you have anything more to add about local medical facilities in Mexico?
"We have one major private hospital in Playa. This is a really important thing to me as the public hospitals are not up to par with what expats are accustomed to coming from the US, Canada or Europe. The care is really outstanding in the private hospitals with most doctors speaking fluent English. They are also required to have an additional level of training to be able to work in a private hospital. I have been retired for 15 years but I actually sell international health insurance to expats which allows us to use ANY PRIVATE hospital or doctor in the world. I got involved in this because I was hit by a taxi cab about 15 years ago while traveling and ended up in a public hospital. The conditions were so bad - no soap or toilet paper in the bathrooms - 50 people in a group room..... I never wanted to be in that situation ever again. That was when I went quest for international health insurance. It is something critical to have," remarked one expat living in Playa Del Carmen.
"3 miles, there are 2, there is a Red Cross ambulance 2 blocks from my house and the fire dept (Bomberos) ambulance is 3 blocks away, we have a 911 system," said one expat living in Puerto Penasco.
"I am very close to the many pharmacies for medicines. Also there are bi-lingual doctors' offices in many places downtown. There are several hospitals nearby within a few miles. I have heard that the quality of care is very good. But, I have not had personal experience yet, thank goodness," mentioned one expat in Playa del Carmen.
"All hospitals and clinics are 10-15 minutes from any point in the city. Many. many medical options to choose from. They have both public, which might be a long wait, and private, substantially below USA costs," commented one expat who moved to Merida, Mexico.
"Medical facilities and care in Mexico vary greatly depending on location and type of healthcare provider. Generally speaking, there are good quality hospitals and clinics throughout the country that provide comprehensive medical care. The quality of government-funded public healthcare can vary, however, those with access to private care receive satisfactory treatment from healthcare professionals. Mexico also has a large number of highly qualified specialists that can provide top-notch care in many critical areas of medicine. In addition, the country has access to cutting-edge technology and treatments," remarked one expat living in Mexico.
As a foreigner living in Mexico, will I have access to public healthcare? What is it like?
"As an expat, MOST people will purchase their own Expat Insurance which covers you in any PRIVATE HOSPITAL and allows you to use ANY DOCTOR you wish. Some policies can be quite expensive but others are actually very reasonably priced. For example a mother of 52 with two girls 11 and 13 pays about USD $1900 a year and the coverage INCLUDES the United States. only about $1000 EXCLUDING the United States. This is with a $1000 deductible. This is about the minimum starting point. But, the price of US coverage is just a FRACTION of what you would pay if you lived in the United States. Private insurance will typically exclude pre-existing conditions, but this is on a case-by-case basis. If you work in Mexico, you will have basic medical coverage called IMSS. All employers are required to pay into the system and it is like a socialized form of medical care for Mexico. It is BASIC because IMSS hospitals are not extravagant and will require you to produce a lot of paperwork and will also require a lot of time and patience. There is also health care for the poorest of the poor. In order to enroll you will be asked certain questions like - "is your floor dirt or tile", "do you own a tv"? If you have the means, I would recommend going Private as I can not recommend the public system or hospitals. If you are from the US, you will not be accustomed to the public hospitals and having to deal with the mountains of paperwork in Spanish. ," mentioned one expat in Playa Del Carmen.
"I believe there is a public healthcare system for Mexican citizens, but I don't think it covers foreigners. Most people I have met seeking Mexican medical care travel to Mexico either because they can't afford care in the US or are seeking treatment that is inferior in the US. Most are paying out of pocket rather than through insurance, as Mexican care often costs less than the insurance would cost. Most visit clinics rather than hospitals, by researching the individual practitioners. Thus I have heard little about the quality of hospital care," commented one expat who moved to Tijuana, Mexico.
"I have no idea. Getting to a Dr. in Tequisquiapan is easy. You just ask someone where a good Dr. is and that is where you go. The best Drs are at their private hospitals," remarked one expat living in Queretaro City and Tequisquiapan.
"Yes, as a foreigner living in Mexico, you will have access to public healthcare. The public healthcare system in Mexico is known as the Instituto Mexicano del Seguro Social (IMSS). It provides a range of services, including preventive care, medical and surgical treatments, and hospitalization. The quality of care varies from region to region, but overall it is considered to be of good quality. The cost of care is also relatively low, making it an attractive option for those living in Mexico," commented one person.
What have your experiences during the pandemic with the local healthcare system been like?
We asked expats in Mexico if they have access to public healthcare in Mexico. And, if they do have access, what is it like. They wrote...
"The pandemic has had a significant impact on the healthcare system in Mexico. Access to healthcare has been limited due to the closure of many medical facilities, and the availability of medical supplies and personnel has been reduced. Additionally, the cost of medical care has increased, making it difficult for many people to access the care they need. Despite these challenges, the Mexican government has taken steps to ensure that the healthcare system remains functional, including providing financial support to medical facilities and increasing the availability of telemedicine services," remarked one expat in Mexico.
"Suffered a ruptured lung requiring surgery. treatment was outstanding and affordable," remarked one expat living in Xcalak.
What advice do you have for expats having a baby in Mexico?
We asked expat moms who gave birth in Mexico about their experiences and advice they have for other moms to be. They said:
"First, research local hospitals and doctors, and ensure that the facility is well-regarded and accredited. Additionally, familiarize yourself with the country’s maternity laws and parental rights in order to know your rights and to ensure that your baby is properly registered with the local authorities. It is also important to ensure that you have a reliable support network of friends and family to provide both physical and emotional support during this time. Finally, be sure to retain important records, such as all medical reports and any documents related to formal registration of the baby," remarked one expat in Mexico.
Are healthcare services good in Mexico?
We asked people if they have access to good medical care in Mexico. They wrote:
"We have several hospitals here and are only 3 and a half hours from Guadalajara which has as good medical care as anywhere in the world. We had a friend who spent 3 weeks in intensive care in Guadalajara and the total cost was 35,000.00 dollars. Think of that in the US.. and she is well now," remarked one expat in Manzanillo.
"We have not had to use hospital services as of yet. However, Guadalajara has exceptional hospitals that are affordable and an hour away. Local dentist and medical services receive high marks from those living here any length of time," explained one expat living in Ajijic.
"Yes, I get 100% medical services such as Doctors, Hospitals, Operations & Medicines for free through the ISSTE system. My Wife was an English teacher at a Federal School so I was able to enter the system as her spouse," said one expat in Apizaco.
"The healthcare system in Mexico is largely divided into private and public services. Public healthcare is largely provided by the federal health system and is available to anyone who meets the country's numeric residency requirements. Private healthcare is often seen as the more reliable option, which generally requires health insurance or out-of-pocket payments. In general, healthcare in Mexico is quite advanced, with sophisticated medical technologies and well-trained medical professionals available in both public and private facilities. Mexico has made progress in recent years in prioritising the health and well-being of its citizens, with a significant emphasis on preventive care and public health initiatives, such as the introduction of new health insurance options," wrote a person living in Mexico.
About the Author
Joshua Wood, LPC is one of the Founders of Digital Nomad Exchange and serves as Co-President of Expat Exchange. Prior to Expat Exchange and Digital Nomad Exchange, Joshua worked for NBC Cable (MSNBC and CNBC
Primetime). Joshua has a BA from Syracuse and a Master's in Clinical and Counseling Psychology from Fairleigh Dickinson University. Mr. Wood is also a licensed counselor and psychotherapist.
Some of Joshua's articles include Pros and Cons of Living in Portugal, 10 Best Places to Live in Ireland and Pros and Cons of Living in Uruguay. Connect with Joshua on LinkedIn.
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